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CASE STUDY
ON
UTILITY OF SMS
IN
INFORMATION SERVICES

 

INFORMATION SERVICE SYSTEM

Today in this fast growing world, every body needs to be up to-date, with information regarding all topics and his requirements. One of the examples of Information System: “KEM CHO” By Yellow Pages. Information System currently is large network which covers the whole nation but the case study here deals only with the local part of it.

Figure: Current Working of Information System.

Inconveniency in Current Information System

User need a telephone system (landline), his request can’t be fulfilled when he is at remote locations.
He has to keep telephone connection alive, until he get the answer form the system.

SMS (Short Message Service)

Short Message Service is available on digital GSM (Global System for Mobile) networks allowing text messages of up to 160 characters to be sent and received via the network operator's message center to your mobile phone, or from the Internet, using a so-called "SMS gateway" website. If the phone is powered off or out of range, messages are stored in the network and are delivered at the next opportunity.

Figure: Current Working of SMS System.

 

SOME REMARKABLE FEATURES OF SMS SYSTEM

It provides a powerful vehicle for service differentiation.
Benefits in terms of convenience, flexibility and seamless integration of messaging service and data access.
Allows using a mobile handset to be used as a extension to computer.
Delivery and notifications acknowledgments.
Guaranteed message delivery.
Increased subscriber productivity.
Sending bulk messages to multiple as well as single user.
Group creation.
Integrates easily with other data and Inter-based Application.

Now, Let’s See How Information System Grooms Up, when Integrated with SMS System

Figure: Working of Integrated System.(A Request-Response Scenario)

Figure: Working of Integrated System.(Bulk Messaging Scenario)

 

· User can get Information even from a remote location
· Some important information that’s to be given to all can be sent thru bulk message.
· Less complexity in responding to user’s request.
· User get satisfied as SMS service is quick, robust and reliable.
· Can remain updated with information 24 X 7.


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Bonrix Software Systems
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